Australian Consumer Guarantees Statement

1、Introduction

Under the Australian Consumer Law (ACL), you are entitled to a range of rights that cannot be excluded. The following terms outline our legal obligations to you when supplying goods and services.

2、 Basic Consumer Rights

In Australia, if you purchase goods for personal or household use, you are considered a “consumer.” All consumers are entitled to:

·Products that match the description;

·Products of acceptable quality under normal use;

·Products that are fit for a disclosed purpose;

·A repair, replacement, or refund if the product is faulty or fails to meet the above guarantees.

3、 Scope of Application

All products sold through this website to Australian customers are subject to the consumer guarantees under the ACL. These rights apply regardless of the product’s country of origin or cross-border nature of the sale.

4、 Major Failures & Remedies

If a product has a “major failure,” such as being unsafe, unusable, or seriously misdescribed, the consumer is entitled to:

·A full refund;

·A replacement;

·Compensation for reasonably foreseeable loss caused by the defect.

5、 Minor Failures

For minor issues (such as small defects), we may choose to repair the product or offer an appropriate alternative.

6、 Relation to Our Return Policy

These guarantees are provided in addition to your rights under our return and refund policy. In the event of any conflict between our policies and the ACL, the consumer law prevails.

7、 Contact Us

If you believe the goods you received do not meet the Australian Consumer Guarantees or have any questions about your rights, please contact us:

· Email: oscarbona121@gmail.com

·Phone: +86-139-2548-3526（China）